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Professional athletes don’t just show up to their games without practicing. That would be a recipe for disaster. Similarly, you wouldn’t show up to a test without studying. There’s a…
Maybe you’re the kind of person that always wants to know WHY things are happening or WHY they’re going wrong. So of course in hard conversations it’s frustrating when you…
Feedback has never been easy. Simple to understand yes, but harder to actually do well consistently. This is one of the most common topics I talk about with leaders -…
If you’re like me, you really value being honest and transparent. And in hard conversations, when you don’t feel like the other person is being entirely truthful, it can be…
This was and is a wild week, with lots of emotions for everyone. People are feeling all sorts of ways with the results of the US presidential election. Some are…
It may seem like the election season is getting longer and longer and things are getting more and more angry. You’re not totally wrong. There’s definitely more anger and emotion…
Last week, I talked about challenging the assumptions we make about others. But how do you deal with the assumptions that you make about yourself? For instance, my ongoing feeling…
For a lot of people, the time before a hard conversation is the hardest time. You get yourself worked up and really anxious about a lot of things coming up…
It’s so important to keep your cool in difficult conversations. Think of it like walking on a balance beam - you need to stay balanced - as calm, cool, and…
Dealing with an angry person isn’t easy. You’re probably not a huge fan of getting yelled at (who is?). Most people, when someone is yelling at them, respond in the…
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