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I’ve been asked this multiple times recently: What happens if I’m doing everything right (scripts, practice, curiosity, asking questions) and the other person is still (disrespecting me, yelling at me,…
Read on my website here (2-minute read) I was inspired by a colleague’s recent post for today’s newsletter. I wanted to share 5 realities about hard conversations that we need…
Season 3 of The Art and Science of Difficult Conversations launches this week! Watch the newest episode here You hear so much about body language, interpreting lies or people hiding…
This month’s theme is all about coaching your employees - both doing performance coaching if they’re struggling and coaching for development if you’re trying to grow them. It’s such a…
A leader recently shared about a struggle with an employee. This leader needed to give this employee feedback about missing deadlines and poor quality of work. And this went about…
This month’s theme is all about strategic planning - and how to do it so it actually works It’s something so common, yet it’s still so misunderstood. I could…
A few months ago, I shared an episode of our podcast around how to communicate layoffs ethically and compassionately. You can read it again here Well, interestingly enough, I was…
In the past few months, I’ve had multiple clients struggle with relationships at work that all come down to one thing. Assumptions. I’ve been coming across this theme more and…
How do you get 3 teams in conflict to work together better? Last month, one leader I was working with had this exact problem. Dave oversaw 3 people managers who…
This month’s theme is all about making decisions in chaotic and complex environments! This is especially important as we’ve all been living through some chaotic and unpredictable situations over the…
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