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Last year, I worked with an organization to do leadership training for their entire leadership team. Sarah (real person, but name is changed) has been a manager for 3 years…
Last week, I shared how to say “No” to other peoples’ requests. A friend asked me a good question - what about saying no to an employee’s idea/proposal? It’s a…
We've all been there. Someone asks you to volunteer for another committee, attend one more social event, or take on just one more project. And even though every fiber of…
A few years ago, I got inspired to start working on my own with the idea of online courses. That’s what led me to creating my “Mastering Difficult Conversations” and…
Often times, leaders tell me a similar story: "We've been having the exact same conversation about our strategy for months. Different words, same meeting. We all nod, we all agree…
Hearing “no” sucks. You bring an awesome idea to your boss, your team, or your partner, and they hit you with that dreaded word: “No.” Or, as my daughter used…
One CEO I work with (I’ll call him Dan) has been struggling with his CFO for the past 2 years. As his organization has been growing, their growth has been…
Some people go through much of their lives avoiding hard conversations. Instead of having uncomfortable talks, they find it easier to be angry on the inside. Instead of moving forward…
Read on my website ( 2 - minute read) It’s so important to keep your cool in difficult conversations. Think of it like walking on a balance beam - you…
I’m on the playground committee for my kid’s school. They need a new playground ASAP and we need to raise money for it. Here’s the problem though: Every meeting is…
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