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Recently, I published an article on how to master your emotions in hard conversations. But what about the other person’s emotions? What about when they yell? Or start verbally attacking…
“How do you network?” Especially if you don’t like networking. Especially if you’re shy. Or in my case, I used to hate networking because I thought it was just “being…
This month’s theme is all about mastering difficult conversations! I know I talk about this all the time already, so I could just give you a bunch of my own…
Occasionally I speak to college students and the biggest question I get? “How do I deal with someone not doing their part in a group project?” And we all experience…
A few months ago, I wrote a newsletter about how to respond to people who you think/know are lying. (You can read that issue here) Recently, someone asked me how…
You know what’s even harder than keeping your cool? Keeping your cool and listening hard to figure out what’s really underneath the surface. I remember when, during the first family…
This month’s theme is all about how to better understand other people, one of the foundational elements of having difficult conversations and influencing others. You’ll notice right away this isn’t…
Is it possible to conduct layoffs in a way that’s respectful and compassionate? According to Summer, there definitely is. I don’t always share specific podcast episodes, but this week’s episode…
When I used to do martial arts, there was one skill that was more important than: How fast we could kick How hard we could punch How many techniques we…
Last week I was talking to a client who shared that he lost his cool in a meeting. He was meeting with a colleague who consistently gave him tasks that…
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