10/3/2024 – How to de-escalate anger
Dealing with an angry person isn’t easy. You’re probably not a huge fan of getting yelled at (who is?). Most people, when someone is yelling at them, respond in the…
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09/19/2024 – Setting boundaries in hard conversations
Hard conversations will test you, your patience, and your values. Don’t get the wrong idea - it’s important to get out of your comfort zone in these types of conversations…
09/12/2024 – How to Prepare for Difficult Conversations
Last week, I talked about the anxiety and fear that’s normal when getting ready for a difficult conversation. “What if they start crying?”“What if they get angry at me?”“What if…
09/05/2024 – Dealing with Fear
I used to do martial arts and before every sparring session or fight, I felt like I was having a heart attack. Before that and since then, I’ve never experienced…
08/22/2024 – 5 Lessons from taking over a team in conflict
Have you ever been given a team that was in conflict with each other? One nonprofit I was working for was going through a merger with one major hiccup. The…
08/15/2024 – How to handle difficult group conversations
You led an open roundtable discussion with your team and it didn’t go well. They argued, yelled, vented their frustration - all seemingly towards you. And the worst thing? They…
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