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In the past few months, I’ve had multiple clients struggle with relationships at work that all come down to one thing. Assumptions. I’ve been coming across this theme more and…
How do you get 3 teams in conflict to work together better? Last month, one leader I was working with had this exact problem. Dave oversaw 3 people managers who…
This month’s theme is all about making decisions in chaotic and complex environments! This is especially important as we’ve all been living through some chaotic and unpredictable situations over the…
Recently, I published an article on how to master your emotions in hard conversations. But what about the other person’s emotions? What about when they yell? Or start verbally attacking…
“How do you network?” Especially if you don’t like networking. Especially if you’re shy. Or in my case, I used to hate networking because I thought it was just “being…
This month’s theme is all about mastering difficult conversations! I know I talk about this all the time already, so I could just give you a bunch of my own…
Occasionally I speak to college students and the biggest question I get? “How do I deal with someone not doing their part in a group project?” And we all experience…
A few months ago, I wrote a newsletter about how to respond to people who you think/know are lying. (You can read that issue here) Recently, someone asked me how…
You know what’s even harder than keeping your cool? Keeping your cool and listening hard to figure out what’s really underneath the surface. I remember when, during the first family…
This month’s theme is all about how to better understand other people, one of the foundational elements of having difficult conversations and influencing others. You’ll notice right away this isn’t…
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