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It may seem like the election season is getting longer and longer and things are getting more and more angry. You’re not totally wrong. There’s definitely more anger and emotion…
Last week, I talked about challenging the assumptions we make about others. But how do you deal with the assumptions that you make about yourself? For instance, my ongoing feeling…
For a lot of people, the time before a hard conversation is the hardest time. You get yourself worked up and really anxious about a lot of things coming up…
It’s so important to keep your cool in difficult conversations. Think of it like walking on a balance beam - you need to stay balanced - as calm, cool, and…
Dealing with an angry person isn’t easy. You’re probably not a huge fan of getting yelled at (who is?). Most people, when someone is yelling at them, respond in the…
Hard conversations will test you, your patience, and your values. Don’t get the wrong idea - it’s important to get out of your comfort zone in these types of conversations…
Last week, I talked about the anxiety and fear that’s normal when getting ready for a difficult conversation. “What if they start crying?”“What if they get angry at me?”“What if…
I used to do martial arts and before every sparring session or fight, I felt like I was having a heart attack. Before that and since then, I’ve never experienced…
Have you ever been given a team that was in conflict with each other? One nonprofit I was working for was going through a merger with one major hiccup. The…
You led an open roundtable discussion with your team and it didn’t go well. They argued, yelled, vented their frustration - all seemingly towards you. And the worst thing? They…
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